Terms and Conditions 1. Acceptance of Terms By accessing this website, we assume you accept these terms and conditions. Do not continue to use www.jhkwholesale.co.uk if you do not agree to take all the terms and conditions stated on this page. 2. Custom Orders 2.1. Order Process: Once an order is placed, you will receive a confirmation email. Please review your order details carefully. 2.2. Customization Details: Ensure all customization details (e.g., text, images, colours) are accurate. We are not responsible for errors in customization details provided by the customer. 2.3. Design Approval: A proof of your design will be sent for approval before production. Please review and approve promptly to avoid delays. 3. Payment Terms 3.1. Pricing: All prices are listed in Pound sterling and Euros and are subject to change without notice. 3.2. Payment Methods: We accept payment through stripe. Payment must be made in full before production begins. 3.3. Taxes and Fees: Customers are responsible for any applicable taxes or fees. 4. Shipping and Delivery 4.1. Delivery Timescale: We aim to deliver within the estimated timescale. However, delivery times are not guaranteed and may be affected by factors beyond our control. 4.2. Shipping Costs: Shipping costs are calculated at checkout and are the responsibility of the customer. 4.3. International Shipping: Additional fees and customs duties may apply for international orders. 5. Returns and Refunds 5.1. Custom Products: Due to the personalized nature of custom products, we do not accept returns or offer refunds unless the product is defective or there was an error on our part. 5.2. Defective Products: If you receive a defective product, please contact us within 30 days with photographic evidence, and we will arrange for a replacement or refund. 6. Intellectual Property 6.1. Customer Content: By uploading content for customization, you confirm that you have the rights to use such content. You grant us a license to use, modify, and reproduce the content for the purpose of fulfilling your order. 6.2. Company Content: All content on this website, including designs, logos, and text, is the property of JHKwholesaleLtd and is protected by copyright laws. 7. Limitation of Liability We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. 8. Privacy Policy We respect your privacy. Please review our Privacy Policy for details on how we collect, use, and protect your information. 9. Changes to Terms We reserve the right to update these terms and conditions at any time. Changes will be posted on this page. 10. Governing Law These terms and conditions are governed by and construed in accordance with the laws of United Kingdom, and you irrevocably submit to the exclusive jurisdiction of the courts in that location. Contact Us If you have any questions about these Terms and Conditions, please contact us at info@jhkwholesale.co.uk.

Privacy Policy 1. Introduction Welcome to JHKwholesale. We are committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, and disclose your personal information when you visit our website, www.jhkwholesale.co.uk and purchase our products. 2. Information We Collect 2.1. Personal Data: We collect personal data that you provide to us, including:  Identity Data: First name, last name, username, or similar identifier.  Contact Data: Billing address, delivery address, email address, and telephone numbers.  Financial Data: Payment card details.  Transaction Data: Details about payments to and from you and other details of products you have purchased from us.  Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.  Profile Data: Your username and password, orders made by you, your interests, preferences, feedback, and survey responses.  Usage Data: Information about how you use our website, products, and services.  Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences. 2.2. Non-Personal Data: We may collect non-personal data, which does not directly or indirectly reveal your identity. 3. How We Use Your Information 3.1. To Process Orders: We use your personal data to process and deliver your orders, including managing payments, fees, and charges, and to collect and recover money owed to us. 3.2. To Manage Our Relationship with You: This includes notifying you about changes to our terms or privacy policy, asking you to leave a review or take a survey, and providing customer support. 3.3. To Improve Our Website, Products, and Services: We use data analytics to improve our website, products/services, marketing, customer relationships, and experiences. 3.4. To Administer and Protect Our Business and This Website: This includes troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data. 3.5. To Deliver Relevant Website Content and Advertisements: We use your data to measure or understand the effectiveness of the advertising we serve to you. 3.6. To Make Suggestions and Recommendations: We may suggest products or services that may be of interest to you. 4. Legal Basis for Processing Your Personal Data We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:  Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you.  Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.  Legal Obligation: Where we need to comply with a legal or regulatory obligation.  Consent: Where you have given us consent to do so. 5. Sharing Your Information 5.1. Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep your information confidential. 5.2. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities. 6. Security of Your Information We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. 7. Data Retention We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. 8. Your Legal Rights Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:  Request access to your personal data.  Request correction of your personal data.  Request erasure of your personal data.  Object to processing of your personal data.  Request restriction of processing your personal data.  Request transfer of your personal data.  Withdraw consent. 9. Cookies Our website uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. 10. Third-Party Links Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. 11. Changes to Our Privacy Policy We may update our privacy policy from time to time. Any changes we make will be posted on this page and, where appropriate, notified to you by email. We encourage you to review this privacy policy periodically for any updates. 12. Contact Us If you have any questions about this privacy policy or our privacy practices, please contact us at: JHKwholesaleLtd 4A Fairview Park, Dungannon County Tyrone, BT701ED and Northern Ireland Info@jhkwholesale.co.uk +447454235876